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info@truebuffalohr.com | 716-304-0787 | Appointment Booking | 686 Main St. Buffalo, NY 14202 Ste #201
Our Expertise
Full-Service HR
We refer to this as our “We Do All Your HR” service model. Our comprehensive HR solution gives you the flexibility to fully outsource your entire HR function or focus on specific HR areas. We take full responsibility for managing these functions, seamlessly integrating them into your company’s infrastructure while aligning with your values and culture. With this service, our consultants serve as a fractional HR team, acting as an internal resource for your business, management, and employees. This model offers the peace of mind that comes with minimal day-to-day HR involvement, as we handle everything for you as a comprehensive HR team. By leveraging our full-service HR, you gain the expertise and support of a complete HR team—without the cost of hiring even a single full-time employee.
Personalized Project Consulting
We work with many clients to support HR projects on an as needed or ongoing basis. Project based HR consulting allows your company to choose your HR priorities, estimate costs and timelines, and dedicate the defined amount of internal resources that work for your unique needs. We can work with you to assess your entire HR function and then recommend a priorities project based plan to improve your HR function, one project at a time. Impactful HR projects can include: updating your employee handbook, assessing and revamping your recruiting process, assessing your compensation and benefits offering for market competitiveness, developing and delivering leadership training, overhauling your performance management forms and process, conducting an HR functional assessment, auditing your HR compliance and much more!
HR Compliance
HR compliance requirements evolve multiple times a year, especially for businesses in New York State. Even on a national level, regulations like paid sick leave, paid family leave, and mandatory retirement plans are becoming standard. Keeping up with these constantly shifting labor and employment laws is crucial for any business.
Our team of HR consultants brings extensive compliance expertise. We don’t just review new laws and regulations—we analyze every detail to determine what is and isn’t required. By collaborating with attorneys and government officials, we gain insights into how these laws are interpreted and enforced. Beyond simply advising on legal obligations, we help you navigate potential risks and develop tailored solutions that align with your business needs.
Recruiting, Hiring and Onboarding
One of the things our consultants have truly mastered is how to hire great people! Our consultants have extensive experience in all aspects of recruiting, hiring, and onboarding. We partner with your hiring team each step of the way: to identify your true staffing needs, tailor a job description and posting to attract the talent that aligns with your goals and values, utilize proactive and unique sourcing strategies to find you talented candidate to interview, navigate the interview process by your side, conduct screenings and references and then partner with you on making great hiring decisions for long term success. Once you have selected your new hire, we partner with you to ensure you have a consistent and compliant onboarding process as well as an inviting and impressive new hire training and orientation program. Don’t miss the opportunity to partner with us to bring great people onto your team!
Engagement, Recognition and Professional Development
Data has proven that companies with engaged employees are more profitable, have better employee productivity, lower absenteeism and happier staff! But, what is “engagement?” There is a definition of engagement, along with practical and strategic initiatives that you can implement in your business to create and drive an engaged workforce. A key aspect of employee engagement is employees feeling valued and recognized for their work. Pay and benefits can be important in employee recognition, but there are often overlooked and even more important components, such as employee feedback, communication, meaningful work, and professional development opportunities. Our team is skilled at partnering with businesses to assess their employee engagement and develop creative strategies to drive employee engagement.
Employee Relations
Employee relations is one of the most complex areas of HR, because it’s the most people focused area, and each employee situation is unique. It also often involves legal and relationship issues that can be difficult and emotional. Employee relations includes addressing performance, behavior and attendance issues with employees, conducting investigations into complex or legal concerns, resolving conflict between management and staff, drafting and issuing coaching documents, corrective action, performance improvement plans and other guidance documents. Successful employee relations experts are able to truly diagnose the root cause of employee and manager concerns and develop unique and creative solutions to bring employee success and ensure managers feel comfortable and supported. Our HR consultants have extensive employee relations experience and pride themselves on true partnerships with employees and managers that result in positive outcomes, and improved relationships, performance, attendance and conduct.
Key HR Administration Functions
Our team brings extensive expertise in key HR administration functions, including payroll and benefits processing, HR technology and vendor management, development of HR policies and procedures, and leave of absence administration.
Payroll and Benefits Processing
At TrueBuffalo HR, we often joke that at a very minimum, make sure your employees are paid, accurately, and on time. In all seriousness, payroll is extremely important to your business finances, your employees feeling valued, and your taxes and reporting being accurate and compliant. Our consultants are skilled at not only day to day payroll processing, but reviewing your overall process and procedure to ensure you have written standard operating procedures, backup plans and efficient and compliant payroll practices. The same applies for employee benefits. Benefits have complex legal and compliance requirements and are also critical for employee support and recognition. We work with your employees and leadership team to ensure all payroll and benefits practices are compliant and employee focused.
HR Policies and
Procedures
We often say that HR success is all about being proactive rather than reactive—and we know that this is true. While policies and procedures might not be the most exciting area of HR, they are one area that has been proven to solve problems before they begin and proactively address issues before they become a concern. Every employee and manager deserves clear expectations and a roadmap for success. Employees and managers cannot be successful unless we have clear policies and procedures that are clearly and consistently communicated and enforced. Whether you need a remote work policy to be developed, or your whole handbook needs to be written from scratch, we have deep experience in HR policy development and deployment.
HR Technology
and Vendors
HR technology continues to rapidly transform the HR function. HR and payroll platforms are becoming increasingly effective at automating HR tasks and making employee and manager self service the new normal. But with the complex technology, comes the need for a complex skillset of HR professionals who can assess, retain, implement, build out and then operate these complex systems. Our team is highly experienced in HR technology strategies and operations. From assessing your needs, to conducting an RFP process, to implementations and day to day operations, we can help you transform your HR function and reduce costs with the right technology and vendor partnerships.
Leave of Absence
Leaves of absence have become increasingly difficult to navigate. Sometimes it seems impossible to even remember what leaves employees are eligible for and how they all overlap. Not to mention leaves as an ADA accommodation—talk about a grey area! Our consultants have years of experience not only administering leaves but learning the nuances of each legal requirement. We can develop a compliant and easy to manage leave of absence process with forms and communication for you to utilize to make this process easy and effective. We can also take responsibility for fully administering all of your employee leaves. Either way, we will partner with you each step of the way to ensure your employees are supported, their rights are protected, your business can operationalize staff being on leave, and you are fully compliant.
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